Privacy Policy

Overview

OptiGen AI is a Shopify app that creates product-content drafts for a merchant to review. This policy explains what data the app processes, why it is needed, and how to contact us about it.

Data we process

• Shop identity, locale, timezone, and granted app scopes.
• Product titles, descriptions, product type, vendor, tags, product status, media preview metadata, and search listing fields.
• App settings, AI consent records, plan entitlement snapshots, credit usage, draft history, approved changes, and operational logs.
• Encrypted Shopify access credentials needed to provide the app.

OptiGen AI does not request or use customer, order, payment, inventory, theme, or report data. Its core Shopify scopes areread_products and write_products.

AI processing

After a merchant grants AI consent and requests a draft, OptiGen AI sends the selected product content and writing settings to the configured AI provider. The app supports OpenAI and Volcengine Ark. Customer, order, and payment data are not included. Generated content remains a draft until the merchant selects fields and approves a Shopify write.

How data is used and shared

Data is used to authenticate the store, synchronize products, create and review drafts, apply only approved fields, restore previous values, enforce plan limits, prevent duplicate work, and operate the service. Data is shared only with service providers required for hosting, storage, queue processing, AI generation, and Shopify API access. We do not sell merchant data.

Retention and deletion

Store data is retained while the app is installed and as needed to provide draft, usage, and restore history. Uninstall and Shopify compliance requests trigger tenant-data deletion or redaction. Minimal anonymized compliance receipts may be retained to demonstrate that a request was processed.

Security and choices

Traffic uses TLS, Shopify access credentials are encrypted at rest, and application data is tenant scoped. Merchants can choose which fields to apply, revoke AI consent from the app, uninstall the app, or request access, correction, or deletion by contacting support.

Contact

Privacy questions and requests can be sent to HarmonyWhite9155@hotmail.com.